FAQ 2026-9-5
Q: Can you supply ferrofluid feedthroughs compatible with Rigaku part numbers?
A: Yes, we manufacture compatible feedthroughs for Rigaku X-ray equipment, including models like RMS-F2-6(A001084), RMS-LS-10, SC-1500-FC (P/N 103360), 10C-8926, and FTH-0090446/448/449. Send us your part number for confirmation.
Q: What is the lead time for custom ferrofluid feedthroughs?
A: Lead times depend on specifications, but we always provide a clear schedule with your quotation. For standard models, we often have stock. For custom orders, we will confirm after engineering review.
Q: How do you handle shipping and tracking?
A: We ship via DHL or FedEx and provide tracking numbers as soon as your order ships. For example, PO#30030523 was shipped on 2/29 with tracking provided immediately.
Q: Can you offer a discount for bulk orders?
A: Our quotes already include optimal cost with quality and delivery. For larger quantities, we offer tiered discounts, and we can combine multiple line items for an additional concession.
Q: What if import duties are high in my country?
A: We can help reduce customs costs. If high duty is incurred, we may share half of it as a refund, or we can adjust delivery terms to DAP to simplify clearance. Discuss with us before ordering.